Governors at Twineham CofE Primary School

Governors' Statement on Complaints Procedure
 
In accordance with Section 29 of the Education Act 2002, (Appendix A), Governing Bodies of all local authority (LA) maintained schools must have and make available a procedure to deal with all complaints relating to their school and to any community facilities or services that the school provides.
 
The headteacher, governors and staff at Twineham aim to provide the best environment for the children. We welcome feedback and would hope that any concerns can be discussed at the outset in this regard. We endeavour to work in partnership with parents and the wider community, and aim to resolve any issue at the earliest opportunity.